Visitor management systems

Visitor management systems for your workplace

Matrix Booking’s visitor management systems can be used across single-occupancy and shared buildings. It provides a flexible tool for a great visitor experience whilst keeping everyone safe.

Integrated with our workplace management platform, Matrix Booking gives you a complete view of who’s in your building.

check-in screen for a building reception and visitor management

Trusted by

How Matrix Booking visitor management systems work

Our visitor management systems offer a frictionless, supported journey, so guests can focus fully on the reasons they’re coming to your site.

Find out more

Use our visitor check-in software in any building – whether you have your own front desk, a shared reception, or no front-of-house at all.

Find out more

designed for facilities managers icon showing a building that uses a visitor management, meeting and desk booking software icon

Replace outdated paper visitor books with auto-generated digital visitor lists, and display safety information on arrival.

Find out more

Matrix Booking’s visitor management solution includes workplace analytics tools for detailed reporting. 

Find out more

Busy reception desk for a shared office building using visitor management system for the office to sign guests into the building.

Visitor management systems for a great first impression

Curated reception views that enable front-of-house to welcome everyone personally, intuitive digital sign-in options, and automated host alerts, powered by visitor management systems, provide a frictionless journey for every visitor. 

Visitor management for any building

Matrix Booking’s visitor management can be used across any type of site, including those with dedicated receptions, shared front desks, or no front-of-house.  

Choose from a variety of ways to sign visitors in, either self-service or assisted. 

Busy office environment with an anonymised visitor list taken from visitor management system for office.
Lady entering an office reception, screen shows an important welcome message portraying health and safety messaging within the visitor management system for the office.

Visitor management solutions protect your workplace

Matrix Booking’s visitor management solutions provide digital visitor lists, so your health and safety team always knows who’s in the building and can access this information anytime. Visitors can also view essential safety information or complete required declarations during check-in.

Our Visitor management solution integrates seamlessly with your desk booking software and meeting room booking system for a unified hybrid workplace solution

Powerful visitor management analytics

Matrix Booking’s visitor management includes powerful workplace analytics, showing details of historical and future visits. 

By analysing peak visitor times and identifying patterns across single and multiple estates, our platform provides a clear picture of visitor activity.

This insight helps teams make data-driven decisions about their offices and improve the visitor experience.

Reception, A lady welcoming a male visitor to the office. The visitor is signing in via a display. The screen shows the number of visitors over the month using Matrix Booking's workplace analytics and visitor management system for office.

Download expert guides

The Matrix Booking difference

  • Simplify workplace management across estates and resources.
  • Set custom business rules and permissions with our powerful self-service engine.
  • Designed for security, accessibility and ease of implementation.
  • Give employees seamless access to desks, rooms, parking, and more.

Explore how else Matrix Booking can help you

Desk booking

Employees can search for desks in any of your buildings or shared hubs, find colleagues, make bookings for their team, and more.

Find out more

People can find rooms that meet their needs, including location, facilities, capacity and accessibility. Add equipment, catering, and more. 

Find out more

Employees can book parking spaces for themselves or their visitors, across any of your sites. 

Find out more

Ready-made reports help you keep track of occupancy levels, usage trends and more, so that you can continually optimise your estates. 

Find out more

Frequently asked questions

What are visitor management systems?

 

A visitor management systems are a piece of software or process used to:

  • make sure only approved people can access your site, building, or office
  • allow your visitors to check in and check out using visitor check in software
  • maintain a log of your visitors
  • give declarations to your visitors to sign (for example, health and safety)
  • send hosts notifications to let them know that their visitor has arrived

A visitor management solution records visitor information, such as their name, contact information, the reason for their visit, and the times of their arrival and departure. This is done by your visitor manually logging their visit into an Excel spreadsheet, a visitor guestbook, or a digital platform, such as a visitor sign-in app.

Typical visitor management systems contain software for visitor management that allows visitors to check-in, check-out, and sign declarations. When guests arrive, the system can also send hosts notifications to inform them that their guest has arrived.

Many locations use visitor management solutions, including offices, hospitals, government buildings, and manufacturing sites. They’re put in to increase security, meet data protection requirements, simplify visitor check-in procedures, and improve overall facility management.

Find out more about our hardware solutions for visitor management

How do visitor management systems work?

Matrix Booking’s visitor management systems provides digital visitor lists to replace paper sign-in books. This has numerous benefits for people visiting your sites, your front desk team, and those responsible for health and safety in your organisation. 

Discover visitor management in Matrix Booking

Why is visitor management important?

First impressions matter. Most people will have experienced the frustration of queuing up to sign in using a single, paper visitor book, then being handed sheets of security information to read, then having to wait for the front desk team to phone the host. The whole experience can become even more complicated when you have several organisations in the same building with a shared reception. 

Paper visitor books also carry risks when it comes to health and safety, because they’re the only record of who’s in the building at a given time. 

Matrix Booking’s visitor management systems address these challenges (and more). It offers simpler and faster ways for visitors to check in via a visitor sign in app, the ability to sign declarations, as well as automated notifications for their hosts. Our visitor system management also supports multi-organisational sites, and digital visitor lists for your health and safety team to access from anywhere. 

Learn more about visitor management in Matrix Booking

See our visitor management system in action

Streamline your visitor management process and improve safety with our integrated workplace management platform.