Lady on a laptop using an office booking system to support hybrid working.

The Matrix Booking difference

We happen to think our workplace booking and analytics system is the best you’ll find. But then we would say that, wouldn’t we? 

So objectively, why should you choose Matrix Booking? What will you get with our software and services, that you may not find elsewhere? Read on to discover the Matrix Booking difference. 

You’ll be in good company

Six reasons customers choose Matrix Booking

1. Manage and book any workplace resource

Desks and meeting rooms are just part of modern offices. Today’s organisations have a huge variety of other resources to help teams work happily and productively. From 3D printers to EV chargers and gym equipment, if you can imagine it, you can manage and book it with Matrix Booking.  

2. Peace of mind from using a well established product

We’ve worked in office booking for over 10 years, so know the space inside out. And with more than 300 current customers, whatever challenges you may have around workplace management, chances are we’ve seen them before, and have ready-made solutions.  

3. A product that will evolve with you

People’s needs and working patterns continue to change, which is why we’re always refining and enhancing our products and services for you.

The maturity and robustness of our platform gives us the foundations and confidence innovate at pace, responding fast to anything from tactical customer requests, to transformational events such as the pandemic.

4. Personalised and proactive support

Every organisation will have unique workplace management requirements. Whether you’re an SME, multi-national organisation or government agency, we’ll take the time during onboarding to ensure your system is set up precisely the way you want it. 

You’ll then get a named customer success manager, whose sole focus is ensuring your booking system continues to meet your needs as these evolve. They’re your gateway to our extensive experience of guiding organisations large and small through their growth journeys. 

5. Shape our products and services

Every capability we add is in response to a customer or market need. With Matrix Booking, you’ll be able to play an active role in shaping the workplace booking system and services your organisation relies on. 

6. Expand your own skills as part of our community

Learn from industry leaders, network with your peers, and share your workplace management experience, via our conferences, webinars, customer user groups, and more. 

Direct Line Group logo

Competitive pricing and excellent customer service…

“We chose Matrix Booking over its competitors for several factors. The cost was very competitive and demonstrated real value for money, [and] the teams at Matrix Booking also made us feel secure in the knowledge that they will give us focus and excellent customer service.”

Steve Thorburn – Security Assurance Manager at Direct Line Insurance Group

Our values – we genuinely care

Respect. Responsibility. Integrity. Ingenuity. Simplicity. 

These five values drive everything we do, from the way we interact with our customers, to how we build our software, and from our working practices, to our CSR activity. 

Above all, we want to make a positive difference through what we do. And to prove it, we’ve become B Corp certified. 

Explore how else Matrix Booking can help you

Employees can search for desks in any of your buildings or shared hubs, find colleagues, make bookings for their team, and more.


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People can find rooms that meet their needs, including location, facilities, capacity, and accessibility. Add equipment, catering, and other essentials. 

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Efficiently manage visitor sign in systems across your sites, ensuring a secure welcome and clear communication of health and safety procedures.

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Powerful reports help you keep track of occupancy levels, usage trends, and more, so that you can continually optimise your estates. 

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