Hardware as a Service

Adding interactive screens, and sensors using Matrix Booking’s Hardware as a Service (Haas) to your buildings, and receptions gets you even more value from the Matrix Booking software, and can increase comfort, safety and productivity for your visitors and employees. 

In addition to supplying your own hardware, or purchasing hardware from us, you can choose Hardware as a Service (HaaS) and enjoy the simplicity of working with one supplier for your visitor management system, booking software and in-building equipment, plus the assurance that if any device goes wrong, we’ll fix or replace it. 

Hardware outside a meeting room showing room availability

Your fully managed hardware services

Meeting and collab space signage

Place interactive displays with optional status lights outside your meeting rooms.  Add interactive occupancy and booking tablets to your collaboration spaces.

High quality floor plans using Matrix Booking's Floor plan redraw service
Live floor plan screens

Help people find a desk in your free seating areas, with an interactive, real-time display in reception or on each floor, using data from occupancy sensors

Reception or sign-in kiosks for visitor management using a office booking system
Visitor sign-in kiosks

Provide a fast, intuitive way for visitors to sign in to your buildings, capture their details and photo, and display important information on your visitor log in system. 

check-in with sensors icon
Occupancy sensors

Detect when desks are occupied, to help people find space to work in free seating areas, and to enhance your reporting. 

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to find out more about Hardware as a Service

Explore how else Matrix Booking can help you

Employees can search for desks in any of your buildings or shared hubs, find colleagues, make bookings for their team, and more.

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People can find rooms that meet their needs, including location, facilities, capacity, and accessibility. Add equipment, and other essentials. 

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Efficiently manage visitor sign in systems across your sites, ensuring a secure welcome and clear communication of health and safety procedures.

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Ready-made reports help you keep track of occupancy levels, usage trends, and more, so that you can continually optimise your estates. 

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Hardware as a Service: How it works

Step 1: We set up your hardware and send it to your offices

This includes configuring the devices the way you require, such as visitor sign in systems or conference room signage, and linking them into your wider Matrix Booking system. When the kit arrives, it’s ready to plug-and-play.

Step 2: Your facilities managers install and connect the hardware

To speed up your installation, we include elegant wall-mounting equipment for smaller displays as standard. Any occupancy sensors you’ve ordered will include adhesive pads to mount them to your desks. You can also add floor stands or kiosk mounts for bigger screens and visitor sign in systems.
And if you need any help as you’re getting your hardware set up, you can always contact us for support.

Step 3: We monitor the hardware and address any issues that arise

We remotely monitor your devices, to make sure everything’s working as it should. 
We’ll be able to fix most software-related problems remotely, without the need for your IT or facilities teams to do anything. 
If our monitoring spots a hardware problem, we’ll automatically notify your administrators and advise them what to do. If the issue can’t be fixed, we’ll replace the device.

Step 4: We apply patches and bug fixes when required

To help keep your hardware secure and working correctly, we’ll apply any patches and bug fixes as these become available. This covers the hardware itself, and the Matrix Booking software running on it. And because we do this remotely, there’s no effort required from your IT or facilities management teams. 

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