Matrix Booking supports Staffordshire County Council’s Smart Working strategy
Staffordshire County Council (SCC), consistent with many local authorities and government agencies across the UK, established the Castle House Hub to support its Smart Working initiative – providing employees with a centralised, modern and smart office space. The Castle House Hub was designed to also host Newcastle-under-Lyme Police Authority and Newcastle-under-Lyme Borough Council staff. The implementation is part of the Council’s Smart Working strategy – its cultural approach to embedding digital at the heart of everything it does so that they can get the best out of all resources.
SCC retained Matrix Booking to build and implement a room booking system that would ensure all meeting rooms at the hub were straightforward to book, requiring little to no training and easily accessible for all designated users across the three organisations. The Matrix Booking system was implemented within weeks – ready and waiting for the teams based at the Castle House Hub to utilise as soon as the new hub project was ready. Once the setup was complete and training delivered, alongside integration with the SCC Single Sign-On solution (in place to make passwords and users easier to manage), the system was handed over to staff.