The new look Matrix Booking: Faster, smarter, and built for everyone.
Matrix Booking has launched a completely redesigned web application for workspace booking. It’s faster, more intuitive, and built with accessibility at its core.
We’ve given the booking journey a complete makeover using modern design and technology. It also meets WCAG 2.2 level AA accessibility standards, making it easier for everyone to use. The new interface now adapts to work seamlessly on any screen size, desktop, tablet, or mobile. Supporting today’s flexible and hybrid working environments, where people aren’t always at their desks.
This release gives us a stronger foundation to deliver future improvements more quickly. It also complements the Matrix Booking mobile app and helps us support your evolving workplace needs.
Paul Scott, CTO, Matrix Booking, said: “We’ve reimagined the booking journey in a more human-centered way, putting the experience where users need it most, on any device, in any environment.”
Our commitment to accessibility
In 2024, we embarked on an ambitious project to rebuild our web-based booking application to meet level AA standards of WCAG 2.2. To achieve and maintain this standard, we worked with The Digital Accessibility Centre (DAC) and followed their comprehensive audit and accreditation process.
We’ve now gained the DAC accreditation for both our mobile app and our new web booking journey. This ensures that all your employees, including those with accessibility needs, can book workspaces and resources without barriers.
Key features and benefits of the new Matrix Booking
Booking: simpler, faster, smarter
- A fresh new design with simplicity and usability at its core.
- Enhanced accessibility standards with support for screen readers, keyboard navigation, low-vision users, and voice-activated assistive technology.
- Streamlined search options meaning bookings can be made in just 3 steps.
- Browse for and book a room or desk using our reimagined calendar view.
- Improved visibility of visuals such as resource images, location information, and maps, making it easier to find and choose the right space.
- All existing configuration and business rules will work as expected with no additional setup required.
Visitor management: a seamless reception experience
- Add internal and external visitors directly without the need for a corresponding resource booking.
- Redesigned visitors list offering a clearer, more intuitive interface for an improved reception experience.
- Add multiple visitors at once for faster entry.
- All existing configuration and business rules are supported, including check in, declarations, and host notifications.
Reporting: smarter insights, better decisions
- Gain new knowledge about your buildings and resources with the Matrix Booking Insight reporting platform.
- Customisable and flexible visualisations help you make data-driven and informed decisions about your workspaces.
- New and improved dashboards covering booking volumes, resource utilisation, and cancellations.
The new Matrix Booking also keeps the flexibility of the Admin section, so you can still do almost everything you’re used to.
Looking ahead: future-ready workplace technology
This launch marks an exciting step forward in our mission to deliver inclusive, intelligent, and future-ready workplace technology.
The new Matrix Booking experience is ready to help every employee find their perfect workspace, quickly, confidently, and inclusively.
Explore how else Matrix Booking can help you
Employees can search for desks in any of your buildings or shared hubs, find colleagues, make bookings for their team, and more.
People can find rooms that meet their needs, including location, facilities, capacity, and accessibility. Add equipment, catering, and other essentials.
Efficiently manage visitor sign in systems across your sites, ensuring a secure welcome and clear communication of health and safety procedures.
Powerful reports help you keep track of occupancy levels, usage trends, and more, so that you can continually optimise your estates.
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