Accessibility statement (mobile app)

Digital Accessibility Centre Accreditation Certificate.

This accessibility statement applies to our new mobile app that will be released soon.

This statement was written by Digital Accessibility Centre (DAC) and the more information can be found on their Matrix Booking Native Mobile Application Accreditation page.

This mobile application is run by Matrix Booking Ltd, and we want as many people as possible to be able to use this application. For example, that means you should be able to:

Enable colour correction/inversion on your device.
Use the app in both landscape and portrait views.
Navigate the app using a switch device.
Use native text scaling.
Navigate most of the app using a screen reader.

We’ve also made the application text as simple as possible to understand.

How accessible the website is

We know some parts of this website are not fully accessible:

There is an unlabelled form element when making a new desk booking.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Matrix Booking Administrator for your organisation (when you log in to Matrix Booking, select Help in the top right of your page and you should find your local contact).

Technical information about this website’s accessibility

Matrix Booking Ltd is committed to making its mobile application accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This application is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

Some parts of our website may not work for everyone. The content listed below is not accessible for the following reasons:

Non-compliance with accessibility regulations

There is a form element present which does not have a label (WCAG success criterion 1.3.1 Info and Relationships (Level A), and 4.1.2 Name, Role, Value (Level A).

What are we doing to improve accessibility

We plan on making the required change to the application.

Preparation of this accessibility statement

This statement was prepared on 8^th August 2024. The application was last tested on 24^th July 2024 against the WCAG 2.2 standard. The test was carried out by The Digital Accessibility Centre Ltd and included testing by disabled users.

Feedback and contact information

If you need further information on this subject, contact the Matrix Booking Administrator for your organisation or complete the contact us form.