Customer support
Get the answers you need, fast
How can we help?
Access documentation, eLearning modules, or raise support requests, all in one place.
If you’re not a Matrix Booking administrator and have a question about using the software, please contact your organisation’s in-house Matrix Booking administrator.
Admin as a Service to support busy teams
Our software is designed to empower your facilities or workplace management teams to make changes themselves. But if your internal resources are over-stretched, Matrix Booking can provide additional support by administering your platform for you.
Other ways to get in touch
Speak to our sales team, Monday-Friday 9am-5pm UK time.
+44 (0)20 3951 8291
Account Management
For existing customers, speak to your account manager about renewals, optimisation, customer support, or general account queries.
accountmanagement@matrixbooking.com
Accounts
Invoice queries, payments, and supplier finance matters.
accounts@matrixbooking.com
Prefer to send us a letter?
Matrix Booking, 18 Soho Square, London, W1D 3QL, UK