Facilities Management in a business of any size comes with everyday challenges especially if these challenges are born out of using outdated systems or processes. In today’s business world, organisations can get much more than ever before from their facilities while offering all employees the same level of accessibility regardless of individual needs.

Meeting rooms, desks or any bookable workspace are all shared resources that need to be fully utilised. No organisation gains anything from rooms or desks laid bare and unused while staff looking for a meeting space are left frustrated when walking past an unavailable meeting room that is sitting empty.

Matrix Booking gives any organisation the ability to manage an array of facilities through a simple web application or mobile app – replacing documents, spreadsheets or paper desk diaries. The Matrix Booking Engine offers a set of modules that fit seamlessly into any infrastructure, addressing a range of facilities management challenges including the accessibility needs of staff.

MB Accessibility blog

Giving a voice to those needing it the most

Modern workplace management uses technology in many ways, but the common goal remains the same. Improve or streamline what’s already in situ or enhance the way staff work and operate – to ensure efficiency on both counts. But for some employees, using technology for everyday tasks is not as straightforward as it is for others.

By incorporating voice activation software, Matrix Booking created Matrix Assist – a state-of-the-art, innovative, voice-controlled system, enabling users to manage resources ‘hands-free’ through verbal commands. The advanced speech processing technology works in conjunction with Amazon Echo, and uses the Matrix Booking API to interface with the Amazon Alexa system seamlessly.

The World Wide Web Consortium (W3C), founded by Sir Tim Berners-Lee developed Web Content Accessibility Guidelines to create a single standard for web content accessibility that meets the needs of individuals, organisations and governments internationally.

The ultimate goal is for accessibility requirements to be always included and remove barriers that prevent interaction with or by people with disabilities – Matrix Assist, a voice-control module, removes these barriers.

The ongoing meticulous design and continued development of the Matrix Booking suite ensure equal access to all via some key features, including:

  • Graphic designs that provide support for colour vision deficiency
  • Support for industry standard screen readers
  • Level AA WCAG 2.0 rated web applications
  • Carefully designed colour pallets for signage and kiosk applications
  • Open API to allow links to accessibility products
  • Careful alt text for images and labelling on forms
  • Use of ARIA (Accessible Rich Internet Applications) roles, alerts and landmarks
  • Hands-free voice control

Voice activation software and accessibility tools have an essential role to play in the infrastructure of any organisation and Matrix Booking continues to innovate, develop and add new modules to its growing suite of SaaS solutions to ensure the award-winning platform meets the needs of all.

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