Matrix Booking trust centre

NHS SBS approved supplier

The NHS SBS (Shared Business Services) Framework is a procurement vehicle for the National Health Service (NHS) in the United Kingdom. It is designed to provide a range of business support services to NHS organisations, including finance, HR (Human Resources), procurement, and IT (Information Technology). 

NHS SVS Approved supplier logo

The framework is managed by NHS SBS, a joint venture between the Department of Health and Social Care and Sopra Steria, a global consulting and technology company. The framework aims to provide NHS organisations with access to a range of high-quality, cost-effective business support services that can help them operate more efficiently and effectively.   

Matrix Booking sits within the Workplace Optimisation lot of the framework. This lot provides contracting NHS authorities with a compliant route to the market for any of their workplace optimisations. Allowing NHS organisations to review office space and facilities to ensure they are fit for purpose, as well as monitoring workspace usage to ensure appropriate management of workspaces and occupancy levels.  

As a government and NHS SBS-approved framework supplier, our intuitive platforms based on Software-as-a-Service (SaaS) technologies provide desk booking, room booking, and visitor management solutions that can support flexible working. We are proud to work with organisations such as the Department of Health and Social Care, UK Health Security Agency, Care Quality Commission, NHS Digital, Trusts and Integrated Care Boards in delivering solutions and services dedicated to effective workplace and resource management.   

Working with central government organisations and disparate hub programmes, Matrix Booking has supported a shift in public sector estates away from inefficient individual departmental estates to interdepartmental hubs. These hubs enable resource and technology sharing while supplying increased choice of and quality of work settings for the wider civil service.   

The four major hub programmes are run by HM Revenue & Customs (HMRC), the Ministry of Justice (MoJ), the Government Property Agency (GPA), and the Department of Health and Social Care (DHSC). Different tenants are connected to each hub owner by Matrix Booking, making it possible to view the entire UK public sector hub estate. This can be used by workplace teams to efficiently manage their space as staff return to the office.   

This network comprises over 375 sites offering 2,700 shared meeting and collaboration spaces, and tens of thousands of desks. Since January 1st, 2019, this major innovation has enabled civil servants to book millions of desks, meeting spaces, and building passes, while managing up to 5,000 visitors per day across the network. 

Let us consider the same cross-organisational resource sharing concept described above but in an NHS Estates context…

“Through establishing a shared network between an NHS Trust, ICB (Integrated Care Board), and Community Health Foundation Trust, each organisation will be able to share their resources (for example, clinical spaces or meeting rooms) across an entire estate. 
At Matrix Booking, we are supporting NHS organisations to establish these secure sharing networks. With resource utilisation high on the agenda of NHS Estates managers, resource sharing provides a fantastic opportunity to leverage efficiency saving.”

Matt Etherington – Head of NHS and Corporate, Matrix Booking

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